This Privacy Policy describes how Tom Eastham Nutrition (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tomeastham.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to Communicate with you, Provide the Services, Comply with legal obligations, Enforce applicable terms of service, Protect the Services, our rights, and our users.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

- Basic contact details including your name, address, phone number, and email address

- Order and payment information including billing address and payment confirmation

- Account information including usernames and passwords

- Coaching application or enquiry information

- Customer support information, including information you choose to include in communications with us

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from accessing certain features or services.

Information We Collect Through Cookies

We may automatically collect certain information about your interaction with the Services (“Usage Data”).

To do this, we may use cookies, pixels, and similar technologies (“Cookies”).

Usage Data may include:

- Device information

- Browser information

- IP address

- Network connection information

- Pages viewed and interactions with the Site

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

- Companies who support our Site and Services, including Red Pick Media

- Payment processors who collect payment information to process purchases and transactions

- Analytics and advertising providers

- When you visit our Site, open emails, or interact with advertisements, we or third parties we work with may automatically collect information using cookies, pixels, web beacons, and similar tracking technologies.

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services.We use your personal information to provide you with the Services, including:

- Processing payments

- Delivering coaching services

- Managing accounts

- Sending notifications related to purchases or bookings

- Providing customer support

- Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending emails, newsletters, updates, or advertisements related to our services.

Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your login details secure.

Communicating With You. We use your information to respond to enquiries, provide support, and improve our Services.

Cookies

Like many websites, we use Cookies on our Site.

We may use Cookies to:

- Improve website functionality

- Remember your preferences

- Analyse website traffic and performance

- Better understand user interaction with our Services

We may also allow trusted third-party providers, including Google Analytics, to use Cookies on our Site for analytics and marketing purposes.

Most browsers automatically accept Cookies by default, but you can modify your browser settings to remove or reject Cookies if you prefer.

Please note that blocking Cookies may affect the functionality of certain parts of the Site.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:

- Vendors and service providers who support our business operations

- Payment processors

- Analytics and advertising providers

- Marketing and media partners

- Legal or regulatory authorities where required by law

We do not sell your personal information.

User Generated Content. The Services may allow you to post reviews, testimonials, or other user-generated content. If you choose to make information publicly available, it may be accessible by others, and we cannot guarantee how third parties may use that information.

Third-Party Websites and Links. Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy, security, or content of third-party websites, and we encourage you to review their privacy policies separately.

Children’s Data. The Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can remove it.

Security and Retention of Your Information. We take reasonable measures to protect your personal information, but no method of transmission over the internet or electronic storage is completely secure. How long we retain your personal information depends on factors such as legal obligations, account maintenance, dispute resolution, and operational requirements.

Your Rights and Choices. Depending on your location, you may have rights relating to your personal information, including the right to:

- Access your information

- Correct inaccurate information

- Request deletion of your information

- Withdraw consent

- Opt out of marketing communications

- Request a copy of your data

You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

We will not discriminate against you for exercising your privacy rights.

International Users. Please note that we may transfer, store, and process your personal information outside your country of residence, including within the United Kingdom and other countries where our service providers operate.

We take reasonable steps to ensure your information remains protected in accordance with applicable privacy laws.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us through:

Tom Eastham Nutrition